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For clients: Working with therapists
Find out about the therapists on our platform
Can I call my therapist in-between sessions?
What is the availability of your therapists?
How can I complain about my therapist?
Why different therapists have different fees?
I don't think my therapist is a good fit for me. How can I change them?
How do I know which therapist is right for my specific needs?
What is the difference between a psychotherapist, counsellor, and counselling psychologist and psychiatrist?
Are all therapists on your platform qualified?
Can I talk to the therapist before my first session?
Can my therapist prescribe medication for me?
What do mean by a 'registered' therapist?
Can my therapist refer me on to a psychiatrist, if needed?
What shall I do if therapist isn’t available on the date or time that I prefer?
Is it a good idea to work with more than one therapist?