To change your appointment time, you must first log in to your account and cancel the old appointment. Then choose a new time that works better for you and book it again. If you find another therapist who offers a better time, you can choose them instead.

Remember, you can only change your appointment if it's more than 24 hours before your scheduled time to get a full refund. You can always cancel anytime, but if it's within 24 hours of scheduled time, you will be charged full session fee.

Please avoid cancelling a session without any reason. In the event when you cancel three sessions in a row, our software will detect these cancellations and may deactivate your account.