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All CollectionsFor therapists: Working with the clients
Do I have direct access to my clients?
Do I have direct access to my clients?
Mindsum Team avatar
Written by Mindsum Team
Updated over a week ago

Yes. With the messaging feature provided by the Mindsum platform, you'll be able to communicate directly with your clients. Whenever you or your client sends a message, an automated email notification will be sent to keep you both updated.

Both you and your client have the freedom to exchange contact information, such as mobile numbers and email addresses. Additionally, the initial free consultation serves as an excellent opportunity to determine the most effective means and frequency of communication between the two parties.

To ensure clinical effectiveness, it's important to minimise contact. Unless your therapeutic approach necessitates more extensive communication, communication should only be related to scheduling sessions, accessing the clinic, or recommendations for supporting therapeutic material.

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